The ever-advancing wave of AI technology, while undoubtedly transformative, also poses a unique challenge. As AI begins to encroach upon traditional job roles, it threatens to exacerbate existing disparities. We stand on the precipice of a pivotal moment, and our response is clear: forge a synergistic alliance between humans and AI. AI integration should never replace human employees but rather enhance their capabilities, amplifying service quality and cost-effectiveness in ways that are nothing short of extraordinary.

There exists a vast spectrum of tasks and challenges that humans are uniquely equipped to tackle, possessing qualities that AI simply cannot replicate. It's not a mere juxtaposition of human versus AI; instead, it's about the beautiful synergy that emerges when these complementary skills converge. It's the secret behind the superior solutions we provide, the lightning-fast turnaround times we achieve, and the personalized touch we infuse into every interaction. The future belongs to those who harness the potential of human-AI collaboration, where the extraordinary becomes the norm.

One of the moments that really hit home for us was when we realized that our goals go way beyond just finding stability. We're living in such uncertain times, aren't we? There's confusion and economic instability, and for many young adults, just surviving can be a real struggle. Gilder is all about providing that security, giving people a chance to move toward financial independence, one step at a time.

In contrast to the usual practices of many BPO companies, we've taken a different approach. Instead of "mass hiring" through job fairs and random headhunters, we're all about precision. We want to ensure that our applicants are an impeccable fit for the job description and, just as importantly, for our clients.

While some BPO companies are rushing to replace employees with machines and algorithms to cut costs down the road, on of our goals is to strike a balance, to harmonize both human talent and AI capabilities and personally vetting them to match the ethos of our clients. When you put your trust in us, you're not just solving your business needs; you're also contributing to the bigger picture of job security.

On the employee side, we're flipping the script. We value skills over academic background. This approach opens doors, especially in a climate of rising unemployment in the Philippines. It's about creating opportunities for talented individuals who might not have had them otherwise. We offer training, connections, and a community to support growth and advancement.

When we carefully select the right employees for these visionary clients, it's not just about helping them do their jobs—it's about supercharging their capacity to drive change. It's like a series of interconnected victories, a ripple effect of positive outcomes. Our clients see their ambitious visions come to life, our employees find purpose in their work, and the world becomes a little brighter with every step we take together.

We could use many adjectives to describe our approach, but the one that really matters to us is transparency. Throughout our decade-long journey working with diverse individuals from around the world, one truth has become abundantly clear: transparency is the bedrock of trust.

In an era where face-to-face interactions are increasingly rare, trust can be hard to establish. But it's something we take seriously. When clients choose us, they're not just selecting a service provider; they're putting their trust in us. They know that transparency isn't just a buzzword for us—it's a way of life. It means they can have faith that we'll deliver the services they're paying for and go above and beyond to exceed their expectations, even when we're miles apart.

Our litmus test is alignment with our ethos and the potential to create a positive impact on the world. It's not just business; it's about values and vision. We have the privilege of partnering with clients who are on a mission to make a meaningful impact in the world. Whether they're tackling climate-related challenges, fighting poverty, promoting diversity, or empowering individuals with financial freedom, they're out there doing remarkable things.

Along this bumpy startup journey, we've been fortunate to have loyal team and partners who have stood by us, unwavering in their belief in our vision. Starting a business from the ground up is never easy, as you can probably imagine. It's a road filled with challenges and uncertainties.

But what keeps us going, even in the face of those daunting challenges, is hearing these words: "When we become big, I want to be there with you." It's a testament to the shared belief that success isn't a question of "if," but "when." That unwavering faith and determination fuel our drive to keep pushing forward, one step at a time.

When we look ahead, we envision Gilder as not just a company but a thriving ecosystem united by a shared purpose—working together for the greater good. Our vision is one where every action we take contributes to positive change, and where every success is a collective achievement.

We understand that everyone who encounters Gilder will have their own unique experiences and perspectives. We can't dictate how you should feel or what you should take away from our story. What we can say is this: we genuinely hope you'll receive us with an open heart and a positive outlook. We don't want to be just another company; we want to be a force for good, a beacon of hope, and a catalyst for change. Our commitment is to create opportunities, foster growth, and make a lasting, positive impact—especially for those who may have been left behind.